Strength Through Diversity

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Clinical Innovation - Req # 2407476

Digital Engagement Intern

Roles & Responsibilities:

Mount Sinai Hospital is looking for eager applicants to join the department of Clinical Innovation's Digital Engagement Team. The Digital Engagement team overseas several technology projects that look to leverage new and existing IT infrastructure to improve patient experiences and clinical outcomes.

The Intern Position for the Department of Clinical Innovation is a blended Project Management and IT role. The Intern assists in project planning and implementation as a member of a project team. Key tasks include coordinating schedules, scheduling meeting, creating agenda, writing up meeting minutes, leading meetings, and reviewing, assigning, and completing project tasks.

This role will also have a special project with the Gastroenterology Department. This project is focused on the effectiveness of our training efforts, and the use of teaching videos in MyChart Bedside. The Intern with work with the Ostomy Education Nurses to conduct pre & post education surveys. Once an appropriate number of surveys are completed, the Intern will help with completing the statistical analysis of the results and preparing result for a paper that will be published in a medical publication.

In addition to traditional project manager work, this role will require flexibility and the ability to take on additional tasks as the projects and priorities change. Potential work & roles include - Training/Trainer, Reporting, Data Analytics, Market Research, IT, Patient Engagement & More. Experience in all these areas is not required, but a willingness to learn new skills and push oneself is needed.The Intern will also asked to take on tasks with limited information, work independently, and find creative solutions to achieve the project goals, sometime with little direction.

Duties and Responsibilities:

1.Coordinates Digital Engagement Projects including:

Mount Sinai Patient Care Tablets

Digital Whiteboards & Digital Room Display

Hospital Room of the Future

Voice Activated Workflows

Robotic Process Automation

Patient Satisfaction Improvement

2. Creating meeting agendas, minutes, and related correspondence

3. Track, communicate and manage project tasks and implementation issues

4. Work with reporting teams to create reports and ensure accuracy of the information being presented

5. Perform administrative tasks as required

6. Coordinates workflow design sessions. May create flowcharts, diagrams and other documentation.

7. Works closely with clients, vendors and project teams to determine support requirements.

8. Assist with cross-divisional business requirements and troubleshooting.

9. Maintains and augments manuals

10. Performs related duties as assigned or requested.

11. Maintain project calendars and modifies schedules as required.



Bachelor degree in Computer Science, Hospital Administration, Business, Project Management, or a related discipline

Potential Candidates should possess the following characteristics:

* Friendly and Outgoing
* Patient focused & empathic
* Good communication skills verbal and written
* Comfortable with ambiguity & uncertainty
* Able to manage projects from inception to successful implementation
* Able to foster working relationships with the team members and clients
* Confident
* Data driven
* Willing to take risk, try new things, fail, and try again better
* Experience with Microsoft Word, Excel, PowerPoint (Preferred but not required)
* Experience with Epic EMR (Preferred but not required)
* Experience creating reports (Preferred but not required)

Strength Through Diversity

The Mount Sinai Health System believes that diversity is a driver for excellence. We share a common devotion to delivering exceptional patient care. Yet we're as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai's unrivaled record of achievement, education and advancement as we revolutionize medicine together.

We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care.

Explore more about this opportunity and how you can help us write a new chapter in our story!

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.

Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke's, and New York Eye and Ear Infirmary of Mount Sinai.

The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.

EOE Minorities/Women/Disabled/Veterans

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* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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