Manage QA testing for multiple projects/products concurrently QA Team Management Manage multiple teams of Quality Assurance Professionals (includes consultants, onsite/offsite/offshore) Define goals for the team & conduct personal management of the team Recruit and develop qualified professionals Establish standards of measure for the performance of the team Coordinate the allocation of QA resources across multiple projects Project Management Provide senior management with regular updates of testing status Work closely with Business QA resources and all other pertinent project team resources Consult with project team to define and implement quality goals Provide clear deliverables to ensure the execution of best practices within all projects Manage defect tracking process, defect reporting, and dissemination of QA information Understand the business impact (technical/non-technical) to member firms/end-users and ensure testing addresses those impacts Manage ongoing processes to achieve high quality products, including but not limited to the following: User acceptance testing Country testing Business testing Functional, installer, and regression testing Specify information required from users to determine application effectiveness Performance testing Defect reporting Thorough documentation (i.e. test scripts, test plans, test results) Manage the QA budget and ensure QA projects are operating efficiently Identify ways to perform testing at lower costs without sacrificing quality Manage testing tools used in the testing process Design and implement the use of enterprise Test Management Systems such as HP Quality Center in VSTS Ensure all project team members (business analysts, developers and testers) understand the product and how to use it appropriately on the project Skills: Seven to ten years experience in IS/IT. At least five years experience in quality assurance. Minimum two years experience in automated testing tools (e.g. UFT, Selenium) Good understanding of a professional services organization Solid understanding of quality control best practices, automated testing software, and defect tracking software (i.e. HP Quality Center Understanding of testing mobile applications On-Site presence 5 days a week, if required weekend or WFH Resource required to be on the project for > 6 months (should not move jobs frequently) Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task
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